Refund Policy

Refund Policy

At Install Now, we strive to ensure your satisfaction with every service we provide. However, we understand that there may be instances where you may need to request a refund. Please read our refund policy carefully to understand your rights and responsibilities.

Refund Eligibility

• You may be eligible for a refund if:
  • The service provided does not meet the agreed-upon specifications.
  • There are significant defects or issues with the installation that cannot be resolved.
  • The service is canceled before any work has commenced.

Refund Process

• To request a refund, please contact our customer support team at sales@installnow.ca within 4 days of the service completion or cancellation.
• Provide detailed information regarding the reason for your refund request, along with any relevant documentation or evidence to support your claim.
• Our team will review your request and determine your eligibility for a refund.
• If approved, refunds will be processed using the original payment method within 3 business days.

Non-Refundable Items

• Certain items may not be eligible for refunds, including:
  • Any service fees already incurred by Install Now.
  • Services that have been completed to the agreed specifications.
  • Services canceled outside of the specified timeframe.

Cancellation Policy

• If you need to cancel a scheduled service appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.
• Failure to provide sufficient notice may result in a cancellation fee being applied to your account.

Contact Us

If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team at sales@installnow.ca. We are here to assist you and ensure your experience with Install Now is positive and hassle-free.

Thank you for choosing Install Now.